Good morning {{first_name | operator}} —
Welcome to the first-ever issue of Operator Notes—a field guide for COOs, VPs, and scale-up operators navigating the AI shift without the hype. I’m Marc, and after 11 years inside a 1,200-person scale-up (from intern to COO), I’ve seen how messy, promising, and often misunderstood AI adoption can be.
This newsletter is my way of documenting what actually works—from frameworks we use inside the org to playbooks that help teams move faster, not just talk smarter.
What’s inside this note:
AI Ops Radar – Major AI-Driven White-Collar Job Cuts predicted
Field Guide – How to Launch an Internal AI Lab: success isn’t about use cases - it’s about ownership
Tool Test-Drive – Gamma.app (AI presentation creator) verdict
Let’s dive in. ☕️