I write this newsletter because most AI advice doesn’t speak to operators. Every issue of Operator Notes gives you the “so what” for ops, plus one playbook you can actually ship.
You’ll get the most out of Operator Notes if:
You lead Ops, CS, RevOps, or Strategy at a fast-growing startup or scaleup (150–1,000 people)
You’re expected to “do something with AI” — but need to cut through the noise and actually ship
You want to empower your team, automate the boring stuff, and prove ROI without needing a dev team
You’re tired of AI hype and looking for what’s actually working in real orgs
If that sounds like you, you’ll feel right at home.
AI Ops Radar – Whether it’s a new model or the latest agentic framework, you get a practical, 2-minute brief on this week’s biggest AI drops and why you should care.
Field Guide – one battle-tested playbook or rollout framework you can ship by Monday
Tool Test-Drive – every week, hundreds of new AI tools get released. I will give a blunt YES / WAIT / SKIP verdict on the tool we tried this week