Get AI strategy and playbooks for scale-ups

I write this newsletter because most AI advice doesn’t speak to operators. Every issue of Operator Notes gives you the “so what” for ops, plus one playbook you can actually ship.

• You lead Ops, CS, RevOps, or Strategy at a fast-growing startup or scaleup (150–1,000 people)

• You’re expected to “do something with AI” — but need to cut through the noise and actually ship

• You want to empower your team, automate the boring stuff, and prove ROI without needing a dev team

• You’re tired of AI hype and looking for what’s actually working in real orgs

• AI Ops Radar – Whether it’s a new model or the latest agentic framework, you get a practical, 2-minute brief on this week’s biggest AI drops and why you should care.

• Field Guide – one battle-tested playbook or rollout framework you can ship by Monday

• Tool Test-Drive – every week, hundreds of new AI tools get released. I will give a blunt YES / WAIT / SKIP verdict on the tool we tried this week

Based on real-life experiences from operations leads in the field.

No hype, no tech fluff, just practical advice and steps to implement it in your teams.

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